1.How to get an invitation code?
Share our landing page https://veer.tv/veer-editor with #VeeREditor on social media and send the screenshot to firstname.lastname@example.org or our social media channel. Facebook: https://www.facebook.com/letsveer/ Twitter:https://twitter.com/letsveer Instagram: https://www.instagram.com/letsveer/
2.I didn't get the download link. What is happening?
The most likely reason is that you are still on our waiting list. Please check your status through confirming email or simply re-enter your email address, choose your system and click 'Get early access' to check. The other reason is that your registration email address for android is not linked to Google Play Store account, so the system could not proceed you further. Please send an email to email@example.com if it's the later situation.
3.Why am I still waiting in line?
We'd like to give everybody a shot, but due to the high volume of requests we are receiving, we may not be able to process everything in time. Know that our developers are quite busy managing the whole progress. We follow a "first come first serve" procedure. If you didn't get an early access code, it's absolutely nothing personal :b
4.Why I can't find my video in VeeR Editor?
VeeR Editor could only process stitched videos saved in your local album on phone. If not so, please contact us firstname.lastname@example.org.
5.Can I use videos that are not 2:1?
Yes. But only 360x180 videos are fully supported. That means all videos will be treated as 360x180 videos. Otherwise, you may see some black space in your videos.
6.After I save the video, I don't see it anywhere.
Your mobile phone might not support the 4K video CODEC if you find the video saved as 0k. Please send email to email@example.com to report this situation.
7.Can I remove the "VeeR Editor" logo and replace it with my own?
This feature would be supported in our official version.
8.Stickers are not working.
Try using our app in a more stable internet environment. If it's still not working, please report this issue to firstname.lastname@example.org
For problems you met but not listed above, feel free to let us know through either email or social media channel :)